Quality Policy

As a modern, forward-looking business, Roberts & Morrow Technology recognises at senior levels the need to ensure that its business operates without interruption, and that its products and services satisfy requirements for the benefit of its customers and other stakeholders.

In order to provide such assurance, RMT has implemented an Integrated Management System (IMS) in line with the international standards for both Quality Management, ISO 9001, and Information Security Management, ISO 27001.

The operation of this IMS has many benefits, including:

• Maintenance and enhancement of customer, stakeholder, and employee satisfaction
• Ensured compliance with customer agreement terms
• Ensured compliance with legal and regulatory requirements
• Early recognition and management of potential risks and opportunities
• Continual improvement of the IMS, and business as a whole

These benefits will be attained through the definition, measurement, and evaluation of high-level quality and information security objectives. These objectives will be based upon a clear understanding of the overall business requirements and how they may change during the year.

Commitment to the delivery of quality and information security management extends to senior levels of the organisation and is validated through both internal evaluation processes, including internal auditing, management reviews and continual business process reporting, as well as an ongoing, independent auditing process carried out by a Registered Certification Body (RCB). The results of these evaluations are used to identify areas for improvement, inevitably resulting in the enhancement of overall customer experience.

This policy applies to all systems, people and processes that contribute to RMT’s business operations, including board members, senior leadership, team members, suppliers and any other stakeholders or third parties who may have access to RMT systems.